REPAIR AND RESTORATION SERVICES
REPAIR/RESTORATION SERVICE:
Our repair service includes close inspection of all parts prior to the
dismantling of the mechanism. This enables us to give the most accurate
estimate of repair cost. Customer will be notified of estimate within two
weeks of receipt of clock. Upon approval of estimate, work will be
scheduled by the order in which it was received. Clock repair is expected
to be completed within approximately 30-90 days. We will notify
customer if clock repair is completed earlier. All repaired clocks must be
picked up within one week of notice of completion. Notification will be
by either personal contact or message left at phone number provided by
customer. We will notify customer during the repair process and given
timeframe if any issues arise or delays are caused by glass replacement,
paint restoration, etc. Upon completion, customer will be notified and a
time scheduled for pick up. It is best if the person running the clock
picks up the repair to go over instructions and explain repair process and
set up process. Sometimes simply transporting the clock back home or
setting back up at home can throw off timing or customer overwinding
(this can cause damage to clock and potentially break mainspring). If
you encounter any problems once the clock is back home, do not hesitate
to contact us, most often we can walk you through the proper steps
during a phone call. Please do not attempt your own repair/fix should
any issue arise after repair work is performed unless advised by Hills
Antique Clocks, as it will void your warranty, for services performed.
Hills Antique Clocks is proud to be customer oriented and we will happily
follow-up with you should any issues arise with your clock. A simple
phone call is all that is needed to let us know you require assistance or
follow-up.
RESTORATION PROCESS:
Once the mechanism is completely disassembled, all parts are cleaned and
polished. All pivots are burnished and bearings are replaced as needed
within our shop, we do not ship out such repairs. We have the
experience and skills required to complete this delicate work in-house.
Brass parts are spray lacquered to keep the nice polished finish. Glass
paint restoration is hand done with precise antique detail. Once the
mechanism is assembled it is bench tested for an extended time if
required (1-2 weeks) before re-installation into the case and notification
of completion.
All rebuilds are guaranteed for one full year. Oil and partial adjustments
are not guaranteed. Main springs are not guaranteed as we have no
control over the way they are wound by the owner. Springs can break if
over wound and possible damage to the clock can result.
For more information on our Antique Clock Repair Services and charges,
please contact us with the type of clock and the type of repairs that you
are interested in.
Member of the National Association of Watch and Clock Collectors.



Careful inspection of the clock is the first step
in the repair
Disassemble and clean all the parts
After cleaning all pivots are burnished and bushings
are sized
After assembly each clock is extensively bench tested to
assure years of service
RESTORATION SERVICES AVAILABLE:
-Mechanism restoration
-Total Case Restoration including veneering and fabrication of missing
parts
-Dial Restoration
-Reverse glass painting and gold leaf restoration
-Re-Silvering/Re-Waxing of Dials
-Antique glass replacement